Simplifying Dental Referrals, Enabling Flawless Communication and Collaboration!
The Idea
The idea behind Sapyyn was to develop a SAAS-based digital platform designed for general dentists and specialists to manage patient referrals efficiently. The platform will feature a user-friendly front-end website with role-based access for dentists, specialists, and patients, ensuring seamless communication and collaboration.Â
Additionally, a web-based Admin panel will be included to manage the platform, Sapyyn. This panel will allow administrators to oversee operations, user roles, and data flow. This platform aims to make simpler processes of referral, and coordination in caring for patients, and maximize practice management among dental personnel.
Challenge
Third-Party Platform Selection: Identifying suitable third-party platforms for EMI integration presented a challenge. Despite extensive research, finding a provider that aligns with both technical and operational needs while ensuring a smooth integration proved difficult, delaying the project’s progress.
HIPAA Compliance Maintenance: Maintaining HIPAA compliance throughout the integration process added complexity. Ensuring that any third-party provider met stringent privacy and security requirements for sensitive patient data became an obstacle, complicating the selection of appropriate platforms.
Integration Implementation: After narrowing the possible providers, integrating them into the current system while following all the related guidelines of HIPAA proved challenging. From this point onwards, the integration was more than what was expected since finding a balance in the integration as well as the data security or compliance standards was indeed tough.
Solution
- Self-Sustaining Architecture: The system architecture was redesigned to be self-sustaining, enabling the internal management of patient referral data. This eliminated the dependency on third-party platforms, allowing for greater control over data processes and workflows.
- Enhanced Data Manipulation: The new architecture empowered the platform to manipulate data internally to meet the needs of the referral management system. This flexibility reduced reliance on external systems while maintaining functionality and improving data handling capabilities.
- Eliminating Third-Party Dependency: By rebuilding the system architecture, the necessity for third-party EMI integrations was removed. This solution allowed the platform to operate independently, ensuring compliance and streamlining operations without compromising on essential features.
Technology Stack
React JS
Angular
Node JS
MySQL
Result
The client is extremely pleased with the redesigned self-sufficient architecture. By eliminating the reliance on third-party integrations while adhering to HIPAA regulations, we’ve created a platform that is not only more efficient and reliable but also offers enhanced data security and privacy. The client is now poised to introduce this innovative solution to the market, confident in its ability to deliver exceptional value and meet the rigorous demands of the industry
Operational efficiency was improved through effective management of digital operations with remote staffing solutions. Additionally, customer engagement and retention increased through regular live sessions, email marketing, and exclusive offers.
